Support

Support page for the iOS app "CocoMico Tactics". (日本語)

Contact

For questions, bug reports, or requests, email us at the address below. We usually reply within 2–3 business days.

totoneko.takuto@gmail.com

FAQ

My "Remove Ads" or "Support Pack" purchase disappeared

One-time purchases can be restored without paying again. Go to Home → Shop → "Restore Purchases". You must be signed in with the same Apple ID used for the purchase.

What does "Remove Ads" change?

Forced ads (shown at the end of a run, etc.) no longer appear. Rewarded features such as "Watch a video to revive" or "Double Cat Souls" remain, and you receive the reward without watching a video.

Does "Support Pack" do anything in the game?

No. It has no effect on progress or power. It exists to support the developer and grants the commemorative title "Patron".

Save data

Save data is stored on the device. Deleting the app deletes the save data. To move to a new device, export a backup code from Settings → Save Backup on the old device and import it on the new one.

I closed the app mid-run

Normal runs are auto-saved at the start of each node. On the next launch you'll see "Continue" and can resume. Daily Runs are not saved.

Ads don't show / no reward

Video ads can take time to load on a weak connection. Please try again with a better connection. If the video didn't play to the end, no reward is granted.

I'm not on the Game Center leaderboard

Submitting scores requires signing in to Game Center (iOS Settings → Game Center). "Highest Ascension Cleared" is submitted only after you clear the forest once.

I found a bug

Please tell us which screen, what you did, and what happened, plus your device model and iOS version. The version string at the bottom of the in-game Settings also helps.

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