Our apologies: issues we are working on (3,000 Gems and 100 Jewel Tickets gift)

Thank you for playing CocoMico Quest!
Since the major update, some issues have caused you trouble, and we are truly sorry.
Here is a summary of what we are currently looking into. As an apology, we are sending you 3,000 Gems and 100 Jewel Tickets.

Issues under investigation

• The app may close and return to the title screen while you are playing or idling

Partly because the major update added a lot of new content, the memory the game uses grows while you play, and we found that the device then closes the game. In the next update, we will first add a way to record what is happening at the moment you are sent back to the title screen, along with a fix for the Idle Screen. In a later update, we will review how much memory the game uses.

Until then, if you close the app while idling, you can collect up to 24 hours of idle rewards the next time you open it.

Issues fixed in the next update

• After Prestige, DEF stays at Lv1 and shows “Capped”, so it cannot be upgraded (you will be able to upgrade DEF up to Lv1000)
• In the Gear Dungeon, you may get stuck with 0 enemies left
• Tapping “Start” right after launching plays the opening movie again (your progress is not lost)
• If a video ad does not close properly, you may not receive the reward
• On small screens and in some languages, text may be cut off or overlap

We are preparing the update for release. Please wait a little longer.
Thank you for your continued support of Coco and Mico’s adventure!

Apology gift

• 3,000 Gems
• 100 Jewel Tickets
• For: players who started on or before October 18
• How to receive: it is in your in-game mail (until November 30)