Terms of Use (version of 10 November 2026)

This version applies until 13 November 2026. From 14 November 2026, the amended Terms of Use apply.

Last updated: 9 November 2026 (effective 10 November 2026) · Applies to the app “CocoMico Quest” (iOS and Android)

These Terms govern your use of the app “CocoMico Quest” for iOS and Android (the “App”), provided by Totoneko (“we”). By using the App, you agree to these Terms.

1. Licence

We grant you a non-exclusive, non-transferable right to use the App for personal, non-commercial purposes in accordance with these Terms. All copyright in the App and in the images, music, text and software it contains belongs to us or to the respective rights holders.

2. In-app purchases

• Prices are those shown on the purchase screen (inclusive of Japanese consumption tax where applicable).
• On iOS, payment is processed by Apple (the App Store) and charged to the payment method registered to your Apple ID. On Android, it is processed by Google (Google Play) and charged to the payment method registered to your Google account.
• Items are granted immediately once the purchase completes.
• One-time purchases (SUPER TAP, SUPER SPEED, SUPER BOOST, Remove Ads, value set) can be restored on a new device or after reinstalling, using “Restore purchases” in the shop with the same Apple ID (or the same Google account on Android).

3. Gems (in-game currency)

Gems and purchased content are recorded in the save data on your device rather than tied to your Apple ID or Google account. One-time purchases can be recovered on a new device with “Restore purchases” (the same Apple ID or Google account is required). Your gem balance carries over when you restore your record from your device backup (iCloud on iOS, Google account automatic backup on Android). Records and gems cannot be moved between iOS and Android.

Using “Erase save and start over” inside the game permanently removes your gem balance (one-time purchases are kept). This cannot be undone.

4. Refunds

Because purchased content is digital and delivered immediately, we cannot accept returns or issue refunds.

Where Apple’s or Google’s conditions are met, you may be able to request a refund from them: on iOS at reportaproblem.apple.com, and on Android via Google Play’s refund help. Apple or Google decides whether a refund is granted.

5. Minors

If you are a minor, please obtain your parent’s or guardian’s consent before making a purchase. Guardians can restrict purchases via iOS Screen Time → Content & Privacy Restrictions → In-app Purchases, or on Android by requiring authentication for purchases in Google Play settings or using Family Link.

From Ver4.1, we ask for your birth year and month the first time you buy paid content (we ask only once). If you are under 18, we confirm a parent or guardian’s consent and apply a monthly purchase limit (¥5,000 under 16; ¥10,000 for ages 16–17, counted using each item’s price in Japanese yen). If you misstate your age when buying, the purchase may not be refundable.

6. Prohibited conduct

• Analysing, modifying or reverse-engineering the App, or attempting to do so
• Obtaining or increasing in-game currency, items or scores by improper means
• Using bugs in the App, or any behaviour or state we did not intend, to gain an advantage for yourself or others
• Reproducing, distributing or selling the images, music or text contained in the App without our permission
• Placing an excessive load on our servers or networks
• Any act that violates the law or public order and morals

7. Save data

Save data is stored on your device and in your own backup (iCloud on iOS, Google account automatic backup on Android). From Ver 4.0, we also keep a copy of your record on our server so that we can restore it (Privacy Policy 3-13). The copy is sent about once a day, is limited to the last 7 days plus your furthest-progressed record, and is deleted 180 days after the last upload. We cannot promise to restore progress made while no copy exists, or any state that cannot be restored from the copy. When changing devices, please restore from your backup on the new device using the same Apple ID or Google account.

8. Changes to game content

Please note that the content of the App may change from day to day as we continue to operate it.

1. We may change the content of the App (including enemy strength, rewards, drop rates, the effects of items, equipment, skills and stats, and how in-game currency is obtained and used) where necessary to keep the game balanced, fix bugs, prevent cheating or otherwise operate the App.
2. Such changes may reduce the effect or value of items you hold. Where we consider a change will have a significant impact on players, we will, as a rule, announce what is changing and why in the App or on the official website in advance. Where an urgent response to a bug or cheating is needed, we may announce it after the change.
3. We may, at our discretion, distribute apology or adjustment items in connection with such changes; whether and what we distribute is decided by us.
4. No refund of gems or purchased content will be made because of such changes, except where required by law.

9. Game data

1. All data arising from your use of the App, including items, in-game currency, stats and records (“Game Data”), may be used only within the App and within the scope we set. All rights in Game Data, including ownership, belong to us and are not transferred to you.
2. We may change or delete Game Data where necessary to operate the App, fix bugs, prevent cheating or for other reasons.
3. If the content or quantity of your Game Data is found to differ from what it should be because of a bug or for any other reason, we may correct it to its proper state without prior notice.

10. Suspension and discontinuation

We may suspend the App without prior notice for maintenance, faults or other unavoidable reasons.

If we discontinue the App, we will announce it in advance in the App or on the official website where possible. After discontinuation, all in-game data — including unused gems — will no longer be usable. No refunds will be made in that case except where required by law.

11. Disclaimer and limitation of liability

1. We make no warranty as to the accuracy or completeness of the App, or its fitness for any particular purpose.
2. If damage is caused to you in connection with the App for reasons attributable to us, then, except where caused by our intent or gross negligence, we will compensate only for ordinary, direct damage, up to the total amount you have paid for the App.
3. The preceding paragraph does not apply where our liability cannot be limited under the Consumer Contract Act or other laws.

12. Changes to these Terms

1. We may amend these Terms where the amendment is in the general interest of users, or where it does not conflict with the purpose of these Terms and is reasonable in light of the need for the amendment, the appropriateness of the amended content and other circumstances.
2. When we amend these Terms, we will announce the amended content and its effective date in the App or on the official website before that date (at least 7 days before, where the amendment is disadvantageous to users).
3. If you use the App on or after the effective date, you will be deemed to have agreed to the amended Terms.

13. Severability and language

If any part of these Terms is held invalid under law, the remaining provisions remain in effect. These Terms are a translation of the Japanese version; in case of any discrepancy, the Japanese version prevails.

14. Governing law and jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction of the first instance over any dispute relating to the App.

15. Contact

totonekogame@gmail.com

Privacy Policy／Terms of Use